Terms & Conditions | Hastings House

"We want every stay at Hastings House to be exceptional — for your group and for the house. These terms help us ensure that happens for everyone."

Booking & Payment

Lead Booker Age: The lead booker must be 30 years old or over.
Deposit: A 50% deposit is charged at the time of booking to secure your reservation.
Balance Payment: The outstanding balance is payable 42 days (6 weeks) prior to your arrival date.
Cancellation: Bookings are fully refundable up until 6 weeks before your arrival date. Within 6 weeks of arrival, the booking is non-refundable — unless we are able to resell your dates, in which case a 50% refund will be given.

Check-in: Access is available from 4:00pm on your arrival day. Earlier access may be possible by prior agreement — please contact us to arrange.
Check-out: The house must be fully vacated by 10:00am on your departure day.

No Smoking: Smoking is strictly prohibited throughout the property, including all indoor and outdoor areas.
No Confetti: The use of confetti (including biodegradable confetti) is not permitted anywhere in the house or grounds.
No Amplified Live Music or Sound Systems: Amplified live music and external sound systems are not permitted at the property.
No Food or Drink Above Ground Floor: Food and drink must not be taken above ground floor level. Carpet stains caused by guests will be chargeable.
No Outdoor Shoes Above Ground Floor: Outdoor shoes must not be worn above ground floor level. Slippers are provided for all guests.
Breakages & Missing Items: All breakages and missing items will be chargeable. We ask guests to report any accidental damage during their stay.

Tidy State on Departure: The house must be left in a tidy and reasonable condition on departure, including clearing all personal belongings, waste and recycling.
Woodburner & BBQ: Both the woodburner and BBQ must be left clean on departure. A cleaning fee of £50 will be charged if either is left in a dirty condition.

If you have any questions about these terms prior to booking, we're always happy to talk through your stay.

Call us on +44 (0) 7973 858711 or email

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